Get 15% off this month when you try our services! Customized Limited Edition Sets
Get 15% off this month when you try our services! Customized Limited Edition Sets
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**Magnuslux Delivery Terms and Conditions**
**Effective Date:** October 25, 2024.
**1. Delivery Options**
We offer three delivery methods for your convenience:
- **Shipping:** Delivery to your specified address via our trusted courier partners.
- **Drop-Offs:** Local delivery service for nearby addresses.
- **Pickup:** Collect your order from our designated pickup locations.
**2. Shipping**
- **Processing Time:** Orders are processed within 2-3 business days.
- **Delivery Time:** Shipping typically takes 5-7 business days.
- **Shipping Cost:** Calculated at checkout based on your location and order size.
- **Tracking:** A tracking number will be provided once your order is shipped.
**3. Drop-Offs**
- **Availability:** Available within 10 miles of our location.
- **Scheduling:** We'll contact you to schedule a convenient drop-off time.
- **Cost:** Drop-off service may incur a fee, calculated at checkout.
**4. Pickup**
- **Locations:** Available at 178 North Maple Avenue East Orange NJ 07017.
- **Notification:** You will receive an email when your order is ready for pickup.
- **Timeframe:** Please collect your order within 7 days of notification.
**5. Behavioral Rules**
- **Unlawful Behavior:** Engaging in unlawful activities on our site or through our services is strictly prohibited.
- **Hate Speech and Bullying:** We do not tolerate hate speech, bullying, or any promotion of violence.
- **Respectful Interaction:** All interactions should be respectful and considerate.
**6. Copyright Rules**
- **Attribution:** When using our content, proper attribution must be given.
- **Adaptation:** You may adapt our content for personal use but not for commercial purposes without permission.
- **Commercial Use:** Any commercial use of our content requires explicit permission from Magnuslux.
- **Non-commercial Use:** You may use our content for non-commercial, personal purposes with proper attribution.
**7. Customer Expectations**
- **Liability for Information Errors:** We strive for accuracy but are not liable for any errors or omissions in our information.
- **Website Downtime:** We aim to keep our website operational but cannot guarantee uninterrupted access.
- **Withdraw and Cancel Services:** We reserve the right to withdraw or cancel any services at our discretion.
- **Financial Transactions:** All financial transactions are processed securely. We are not liable for any payment processing errors.
**8. General Terms**
- **Delays:** Delivery times may be affected by unforeseen circumstances. We will notify you of any delays.
- **Address Accuracy:** Ensure your delivery address is correct. We are not responsible for orders delivered to incorrect addresses.
- **Failed Delivery:** If a delivery attempt fails due to incorrect address or no recipient, we will contact you to reschedule.
**9. Contact Us**
For any delivery-related queries, please contact us at hello@magnuslux.co.
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**Magnuslux Return and Refund Policy**
**Effective Date:** [October 25, 2024].
**1. Returns**
We want you to be completely satisfied with your Magnuslux purchase. If for any reason you are not happy, we accept returns within 30 days of the delivery date. Products must be unused, in their original packaging, and in the same condition as received. Sale items are not eligible for return.
**2. Refunds**
Once we receive your return, we will inspect the product and notify you of the approval or rejection of your refund. If approved, a refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days.
**3. Exchanges**
We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at hello@magnuslux.co with the details.
**4. Return Shipping**
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
**5. Non-returnable Items**
- Sale items
- Gift cards
- Used or altered products
- Personalized items
**6. Contact Us**
If you have any questions about our return and refund policy, please contact us at hello@magnuslux.co
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